Refund Policy

1. Refund Eligibility

We want you to be satisfied with PDF Summary. Due to the nature of digital products, we offer refunds under the following circumstances:

• Technical Issues: If the Service is not functioning as described and we cannot resolve the issue
• Duplicate Charges: If you were charged multiple times for the same subscription
• Unauthorized Charges: If you did not authorize the payment

2. How to Request a Refund

To request a refund, please contact us at support@pdfsum.com with:

• Your account email address
• Order or subscription ID
• Reason for the refund request

3. Refund Process

Once we receive your refund request:

• We will review your request within 3-5 business days
• If approved, refunds are processed through our payment provider (Paddle)
• Refunds typically appear within 5-10 business days, depending on your bank

4. Cancellation

You may cancel your subscription at any time. After cancellation:

• You will retain access to premium features until the end of your current billing period
• No further charges will be made after cancellation
• Subscriptions do not automatically renew after cancellation

5. Exceptions

Refunds may not be available for:

• Change of mind after using the Service
• Requests made more than 14 days after the original purchase
• Violation of our Terms of Service

6. Contact

For refund-related questions, please contact us at support@pdfsum.com.